Your Privacy at Haylin Associates
We understand that reaching out for counselling or professional support can feel like a vulnerable step. At Haylin Associates, your trust and privacy are the foundation of our work together. We are committed to protecting your personal information and maintaining the highest standards of confidentiality, in line with UK data protection laws and British Association for Counselling and Psychotherapy (BACP) ethical guidelines. This policy explains clearly how we handle your data with the same care and respect we bring to our sessions.
Last Updated: 5 June 2026
Information We Collect
We collect simple contact details including your name, email address, and phone number. For counselling clients, we also keep brief, confidential notes regarding our sessions to ensure the best possible care.
How We Use It
Your information is used purely to manage your appointments, provide professional therapy or facilitation services, and respond to your enquiries. We never share your data with third parties for marketing purposes.
Retention
We only keep your information for as long as necessary. In accordance with UK law and professional counselling standards, records are typically kept for seven years after our work together concludes, after which they are securely destroyed.
How to contact us about privacy
If you have any questions about this policy, or if you would like to make a request regarding your personal data, please don’t hesitate to get in touch. We are here to help and reassure you.
Last updated: 5 June 2026